Privacy Policy – Cuddle Paw Puppies Australia

At Cuddle Paw Puppies, your privacy matters. This Privacy Policy is designed to inform our Australian customers about how we collect, use, protect, and handle your Personally Identifiable Information (PII) when you visit our website or interact with our services.

What Personal Information We Collect

When you place an order or make an inquiry through our website, we may collect the following details to provide the best possible service:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Any other relevant information needed to assist you

When We Collect Information

We collect your information when you:

  • Fill out a contact or inquiry form

  • Place an order

  • Subscribe to updates or newsletters

  • Engage with our website features

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries via email or phone

  • Process and coordinate your puppy purchase or delivery

  • Improve our customer support and services

How We Protect Your Information

  • Your data is stored in secure systems accessible only to authorized staff.

  • We use SSL (Secure Socket Layer) encryption to safeguard any information you submit.

  • We never ask for sensitive financial details such as credit card numbers on our website.

  • We perform regular malware scanning to ensure a safe browsing experience.

Third-Party Disclosure

We do not sell, trade, or share your personal data with third parties. Your privacy is respected and protected at every step.

Third-Party Links

Our website does not include or promote third-party products or services.

Children’s Privacy

Cuddle Paw Puppies does not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected data from a minor, we will take immediate steps to delete the information in compliance with the Children’s Online Privacy Protection Act (COPPA).

Cookies & Tracking

We do not participate in third-party behavioural tracking. Your browsing data remains private.

Data Breach Notification

In the unlikely event of a data breach, we will take the following actions:

  • Notify affected users via email and/or phone call as soon as possible

  • Post a notification on our website

  • Cooperate fully with any investigations or legal obligations

Your Rights

As part of our commitment to fair data practices, you have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Unsubscribe from our communications at any time

Email Communications & CAN-SPAM Compliance

We comply with the CAN-SPAM Act to ensure your inbox is respected. You will never receive misleading emails from us. If you’d like to opt out of future messages, simply click the unsubscribe link in our emails or contact us directly.

We Agree To:

  • Never use deceptive email subjects or sender names

  • Clearly identify promotional messages

  • Promptly honour unsubscribe requests

  • Monitor third-party email services for compliance (if used)

To unsubscribe or update your preferences, email us at:
📧 cuddlepawpuppies@gmail.com

Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us:

📧 cuddlepawpuppies@gmail.com

We’re always here to ensure your experience with Cuddle Paw Puppies is safe, secure, and enjoyable.